Types Of Communication

Types Of Communications

There are three types of communication that is available to communicate.

Oral communication

• Oral communication includes one to one conversations, interviews, appraisal sessions, group meetings or team briefings

Advantages

• -          It allows two way communication and feedback
• -          It encourages motivation
• -          It is fast and feedback can be received instantly
• -          The message can be reinforced with the proper use of body language

Disadvantages

• -          Body language of both the sender and receiver may have a negative impact
• -          It may be unsuitable for information which is technical nature

Written Communication

• It includes letters, memos, reports, notices, faxes and e-mail

Advantages

• -          Provides records and references
• -          Message can be carefully drafted and directed to large audience through mass mailing
• -          It promotes uniformity in policy and procedures

Disadvantages

• -          It may create mountains of papers
• -          May be poorly expressed by ineffective writers
• -          May provide no immediate feedback
• -          It may take long time to receive and properly understood

Visual communication

• Visual communication usually indicates diagrams, pictures, charts and pictorial representation of the message.

Advantages

• -          Easy to understand and retain the information
• -          May be more interesting than simple written communication

Disadvantages

• -          It is not always clear and the may be misinterpreted by the receiver