Flow Of Communications
In an organization, communication flows
in various directions:
Downward communication:
Downwards communication floes from people at higher level to those at lower
levels in the organization hierarchy
Upward Communication:
This
communication travels from surbordinates to superiors and continues up the
organizational hierarchy
Crosswise communication:
It
includes the horizontal flow of information between people on the same level or
similar organizational levels and diagonal flow between persons at differents
who have no direct reporting relationships
Importance Of Communication In Business
These are six importance of communication in business:
- - To establish and disseminate goals of an organization
- - To develop plans for their achievement
- - To organize human and other resources in the most effective and efficient way
- - To select, develop and appraise members of the organization
- - To lead, direct and motivate people
- - To control perfromance
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